In our step-by-step customer class you will learn how to use your Sargent Steam cleaner confidently, effectively and efficiently.

This class is also available in sections (by attachment) in the Learning Center so you can watch it a bit at a time.

(87 minutes.)

Don’t have an hour and half right now? Watch the instructional videos by chapter here >>> BRZ2 How-To Video Series

Read the BRZ2 Instruction Manual below

These are the people who bring you the Sargent Steam experience…the faces that go with the voices on the phone!

Joyce Mathie – Founder/Owner

Business owner, entrepreneur, public speaker, she is regularly seen on TV and radio. Hers is the vision and the direction for the whole company. She has trained, mentored and coached successful salespeople for 4 decades. Her approach? Sales is simple – listen to what people want and give it to them. This woman knows more about steam cleaning than anyone else on the planet.  Joyce@sargentsteam.com

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Alex Mathie – Co-owner / Financial Expert

Alex decided after retiring at 54 that retirement was not for him. He is actively involved in the daily workings of Sargent Steam. He makes the repair and service center buzz with activity. If your Sarge has ever needed repair or maintenance, chances are he’s the one who got it humming again. He can fix anything!  Support@sargentsteam.com

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Julie Verrinder – Chief Executive Officer

The glue that holds the whole company together. Julie brings her extensive retail and merchandising background to the store, her people skills to the administrative and customer service departments and her eye for systems and detail to the operations side of Sargent Steam.  Wait until you see what she comes up with next!  Julie@sargentsteam.com

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Dianne Keown – Sales Representative

Sales representative, demonstrator, customer service specialist – Dianne is absolutely passionate about Sargent Steam,  preserving the environment and changing peoples lives with great steam cleaning products and stellar service. Her expertise and product knowledge are a huge asset to the company.  Dianne@@sargentsteam.com

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Jeanie Beutler – Sales Representative

Sales representative, demonstrator, customer service specialist – Jeanie has what it takes to get the job done. The people she has “converted” to cleaning with steam adore her. One experience with Jeanie and you’ll never forget her professionalism, caring and compassion.  Jeanie@sargentsteam.com

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Samme Page

Sales, support, customer service, steam cleaner expert, shipping genius, and all around perfect employee. Samme is an invaluable asset to the store, showroom and warehouse. When you need a steam cleaner professional, she’s here to help.  Samme@sargentsteam.com

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Rebekah Goodwin

Sales, support, customer service, steam cleaner expert, the best help you could ever hope to find and she’s here every day to help you. She’s always smiling, always helpful and always full of great ideas.  It is a pleasure working with Rebekah. If you call us, chances are pretty good she’s the voice on the phone ready to help you. Rebekah@sargentsteam.com

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Shantel McBride

Sales, support, customer service, steam cleaner expert, Customer Care Class teacher and the one person we can always count on to make us laugh out loud. Customers tell us Sargent Steam it’s a blast to shop here in our store and Shantel is a big reason they feel that way. Shantel@sargentsteam.com

This tutorial will get you up and running fast. Familiarize yourself (or refresh your memory) with the basics.

In the next 30 minutes, you’ll learn how to fill and heat, maintain and protect, clean and sanitize all kinds of stuff!

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 1st in a series of 8 videos. Click here for part 2

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 2nd in a series of 8 videos. Click here for part 3

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 3rd in a series of 8 videos. Click here for part 4

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 4th in a series of 8 videos. Click here for part 5

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 5th in a series of 8 videos. Click here for part 6

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the sixth in a series of 8 videos. Click here for part 7

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 7th in a series of 8 videos. Click here for part 8

Introducing the BRZ2 from Sargent Steam. Watch this tutorial to familiarize yourself with your new BRZ2 steam cleaner. This is the 8th (and final) in a series of 8 videos. Click here for Customer Care Class